I review these products during tasks I personally carry out within my garden on a regular basis. Using the right product or tool for the job makes the difference of doing it the easy way or the hard way, so I really value a product which can make my life easier.

I am hoping that garden related companies will send me ‘products’ to test and evaluate. However I must stress that I will not be anything but fair and make no promises to these companies other than to tell the truth. Many of the products here are what I have already purchased for my own gardening use and are happy with.

You may ask, what are your qualifications? Well Judy and I opened our garden through the ‘Australia's Open Gardens’ for
10 years. We now open to support a specific charity. We won Gardening Australia’s 2009 ‘Golden Trowel’, have appeared on the ‘Garden Guru’s and ‘Gardening Australia’ twice and on various other television shows. We give presentations to garden clubs on Sub tropical gardening and open our garden for bus tours. What is more important is that we have learnt from our gardening mistakes.

Friday, December 19, 2014

Garden Soil Brisbane

Well there was certainly no sign of Christmas spirit at Nuway landscape yard at Chandler today.
I went in with my trailer to buy a half metre of garden soil.
I do this often but usually from TLS or Colonial so I know how exactly how much is in a half metre.
The guy working the loader drove into the soil bay and proceeded to drop the load of soil into my trailer.
I had noticed that the bin of the loader was not even, there was a fairly large space at the back without soil.
Now these buckets are half metre fully loaded and level from front to back.
I complained and after a bit of to and fro he put the tiniest extra bit in my trailer.
I still felt cheated and went up to the office to complain.
What the hell happened there? I left feeling ridiculed, laughed at and being called a liar.
So much for the customer always being right.
Never again will I cross the doors of this company, the attitude of the staff was terrible especially when you compare it to other nearby landscape yards that treat you decently.
I just wonder if they short change a lot of customers who do not complain, they can make a lot of profit over time by doing this.

Yes, I am bloody angry and I am going to circulate this on my blog and websites.

1 comment:

  1. Completely agree re Nuway Ian. My comments might be well after yours of Dec 2012; just found your blog. I purchased a minimum load of garden soil from Nuway at Chandler, only to be hit with a fee for buying 'less than the minimum load'. Fee was about $5-7. Soil was loaded onto my trailer using a machine with a bucket, so couldn't see where any justification for the extra cost; they just want you to buy more. Argued with the counter guy - no joy. This 'fee' wasn't signposted in the yard prior to loading, so I had little choice (unless I wanted to waste 30 minutes unloading by hand shovel).
    I now use CSG (Capalaba Sand and Gravel, Ph 3245 1866) or Apollo (Ph 3275 1777) - equivalent (sometimes better) products and ALWAYS cheaper than Nuway.

    ReplyDelete